Privacy Policy

1. Introduction

At Creative BCN, based in Barcelona, Spain, we are committed to protecting the privacy of our users and clients. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the European Union General Data Protection Regulation (GDPR) and Spain's Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

2. Data Controller

• Company: Creative BCN
• Address: Barcelona, Spain
• Contact Email: contact@creative-bcn.com
• Phone: +34 662 931 500

3. Personal Data We Collect

We may collect the following types of personal information:

• Identification data: name, surname, email address, phone number.
• Browsing data: IP address, browser type, pages visited, time spent.
• Communication data: messages sent through contact forms.
• Subscription data: email address for newsletter.

4. Purpose of Processing

We use your personal data to:

• Respond to your inquiries and information requests.
• Provide the contracted services.
• Send commercial communications if you have given your consent.
• Improve our services and user experience.
• Comply with legal obligations.

5. Legal Basis for Processing

The processing of your data is based on:

• Consent: when you provide your data through forms.
• Contract execution: to provide the requested services.
• Legitimate interest: to improve our services and perform statistical analysis.
• Legal compliance: when required by law.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with applicable legal obligations. Client data will be retained for the duration of the business relationship and, subsequently, for legally established periods.

7. Your Rights

You have the right to:

• Access: request information about the data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request the deletion of your data.
• Restriction: restrict the processing of your data.
• Portability: receive your data in a structured format.
• Objection: object to the processing of your data.

To exercise these rights, please contact us at contact@creative-bcn.com.

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. We use secure connections (SSL/TLS) and store data on protected servers.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the date of the last update. We recommend reviewing this policy periodically.

11. Contact

If you have questions about this Privacy Policy or how we process your data, you can contact us at: